HIPAA Compliant Medical Transportation & Companion Escort Service for Outpatient Surgeries and Procedures.
Trusted adult medical escort in Raleigh Durham
MyFredy provides a professional, trusted adult to accompany you to check-in, remain on-site during your procedure, and ensure a safe, door-to-door trip home — exactly as providers require.
Transparent pricing: typical hourly rates range from $80 to $96 per hour. Services are delivered as packages with a 3-hour base minimum, and an 8-hour value package at $640 (≈ $80/hr) is available.
What’s included
Pick up and private transportation to facility for check-in and on-site presence through discharge and back home.
Private, door-to-door transportation to and from the facility
Post-op handoff, discharge instructions support, and pharmacy stop if needed
Good to know
Most procedures require your companion to be present at check-in; some orthopedic cases allow an Express Discharge model
Hourly figures are shown for transparency; billing is based on service packages
Availability varies by date, time, and facility scheduling
Have questions about coverage or facilities served? in Raleigh Durham? See our
Pricing & FAQs.
Not ready to book? Request us to hold your date and we will follow up as your date approaches.
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Private medical transportation in Raleigh Durham for Orthopedic surgery
When your physician or surgical center requires you to have a responsible adult escort after a procedure, MyFredy’s Medical Escort service offers a simple, private, and professional solution throughout Raleigh, Durham, Chapel Hill, Cary, and the entire Research Triangle region.
Our HIPAA-compliant companions ensure you meet all facility requirements for discharge and safe transportation after outpatient procedures involving sedation or anesthesia.
How Our Medical Escort Service Works
Book online with simple, transparent pricing
Your companion arrives early at your home, hotel, or clinic
Waits on-site during your procedure if required
Acts as your responsible adult escort for discharge
Safely drives you home and ensures you are comfortably settled
Common Procedures Requiring a Medical Escort
Colonoscopy, endoscopy, and other GI procedures
Plastic and cosmetic surgeries
Orthopedic procedures
Dental or oral surgeries under sedation
Eye surgeries such as LASIK and cataract removal
Pain management treatments and injections
Service Area
Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Wake Forest, Garner, Clayton, Holly Springs, Hillsborough, and surrounding communities in the Triangle region.
Book your trusted Medical Escort today to avoid delays or cancellations on your procedure day.
Raleigh-Durham & Research Triangle Facilities Served
Duke University Hospital & Duke Raleigh Hospital
UNC Hospitals & UNC Health Rex
WakeMed Raleigh & Cary
UNC Plastic & Reconstructive Surgery Centers
UNC Digestive Health Center
Triangle Orthopaedic Associates
GI Alliance of North Carolina
NC Specialty Hospital
Ambulatory Surgery Centers across the Triangle
Specialty dental & cosmetic surgery practices
Who We Help
Cosmetic & plastic surgery patients (facelift, body contouring, breast augmentation)
GI & digestive health procedures (colonoscopy, endoscopy)
Orthopedic surgeries
Dental & oral sedation procedures
Outpatient surgeries & treatments requiring an escort
Service Area
Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Wake Forest, Garner, Clayton, Holly Springs, Fuquay-Varina, Hillsborough, Carrboro, and surrounding Research Triangle communities.
We’ve assisted patients at Duke, UNC, and WakeMed—each with their own check-in and discharge protocols. Whether you’re in Chapel Hill, Cary, or North Raleigh, our Fredys understand local traffic and hospital layouts. We meet you at check-in and stay on-site, so you’re never alone during recovery.
Don’t risk delays or cancellations — MyFredy ensures you meet required Medical Escort and post-op discharge policies.
What Raleigh Durham Clients Say
(verified client feedback)
My doctor referred me to this service when she grew frustrated that I kept cancelling my procedure. it worked out well for me.
Why MyFredy is Trusted in Raleigh Durham, North Carolina
Providers across Raleigh Durham require patients undergoing outpatient procedures to have a responsible adult—often described as a “friend or family member”—present at check-in, available on-site, and able to escort them home. MyFredy was built for this exact need with trained, reliable companions who show up early, communicate with staff, and follow discharge instructions.
We’re more than a ride. Our service combines door-to-door outpatient transportation with in-person support before, during, and after your appointment. Patients in Raleigh Durham book us for transportation to and from medical appointments when a trusted adult is required on-site—not just for driving.
Common reasons people book in Raleigh Durham:
A dedicated companion who waits during your procedure and escorts you home
Private, door-to-door support for GI, ophthalmology, dental sedation, and orthopedic visits
Patient transport service for ambulatory patients that meets provider requirements
Coordination with clinics and hospitals (hospital transportation services and discharge support)
Scope: We serve ambulatory patients only; we are not a wheelchair van, stretcher, or ambulance service. HIPAA-aware, insured, and focused on short-term outpatient care.
I got an open dental surgery appointment due to a cancellation. No one to take me. Found MyFredy through Google. Spoke with Jonathan . Set my appointment online. Paid in full online to take advantage of discount. Jonathan was early, friendly, and invested in helping me. He even followed up with a call later that night to check on me. 10 out of 10
Extremely professional, prompt, and helpful. A worry free way to make it to an appointment that required a driver. Cannot say enough good things about the whole experience.
I can’t say enough good things about my experience using this service. I wasn’t familiar with the service and it was my first time using it. But the level of professionalism, timeliness and care exceeded my expectations. Knowledgeable and reliable.
Every step, from initial contact to scheduling to the transportation with the driver remaining on site to the drive home and to even follow up call from Jonathan expressing concern, I found MyFredy a godsend
I had a procedure that required an escort. Very happy I chose MyFredy. Professional, kind and reliable. Great communication on the whole process. Would highly recommend
I had an excellent experience with MyFredy this morning.He was in control and efficient. This is my first experience with a medical escort and I was very anxious, but this anxiety disappeared as soon as I met him. Thank you so much.
I was assisted by MyFredy in helping a family member return home from a surgical procedure and an overnight stay in the hospital. The person picking him up was thorough and thoughtful. He was dependable and compassionate. I felt confident that the family member was well cared for and protected. Thank you Myfredy for your professional service. I also appreciated your straight forward approach to your charges. I understood what the fee was and that’s what the charge was. I would be happy to recommend MyFredy.
This is a fantastic service for anyone in need of a medical escort for select outpatient appointments. I wouldn’t have been able to have mine if it weren’t for MyFredy. Easy to book and fair pricing. Recommend!
I relocated to Atlanta and didn't know anyone but needed to have an outpatient medical procedure under anesthesia within 3 weeks and needed a driver. I found MyFredy and it was the ONLY service that would stay while I underwent the procedure. Jonathan's communication was exceptional, he was early on the day of the procedure, affable and a great conversationalist, and respected my privacy. I'm grateful for this business. Several will take and pick up but I couldn't find any that will stay with a person during an appointment. I had met my insurance deductible for the year and being able to find this business so I didn't have to pay for the procedure by scheduling in a new calendar year saved me thousands. So glad he found a niche and making a difference.
I almost canceled my appointment because I needed someone to wait for me
Last minute my boyfriend couldn’t take me to my colonoscopy. I found MyFreddy and Jonathan was the perfect solution! He was kind, friendly and very helpful! And it was good I went in when I did because I needed additional treatment. Could not recommend more highly!
When your doctor, surgery center, or outpatient clinic says you must bring a “friend or family member,” they’re describing a medical escort requirement. For many procedures, providers won’t proceed—or release you...
When your doctor, surgery center, or outpatient clinic says you must bring a “friend or family member,” they’re describing a medical escort requirement. For many procedures, providers won’t proceed—or release you...
This article is part of our ongoing series, Medical Escort Insights, where we explore the real-world challenges and solutions for patients navigating outpatient care in cities like Washington, DC. For...
This article is part of our ongoing series, Medical Escort Insights, where we explore the real-world challenges and solutions for patients navigating outpatient care in cities like Washington, DC. For...
Most clinics won’t allow it. They need to confirm you’re leaving with a trusted adult who can stay with you post-procedure—rideshare drivers don’t qualify.
What if I don’t have anyone to go with me?
That’s exactly what we’re here for. When family or friends aren’t available, MyFredy sends someone reliable to meet the clinic’s requirements and make sure you get home safely.
How is this different from a rideshare?
We’re not just a ride. Your Fredy waits on-site during the procedure and helps with next steps. Clinics approve this—unlike a random driver.
Do I need to book in advance?
Yes, it’s best to reserve early to ensure coverage. Most bookings are made 3–7 days ahead of the procedure.
Contact MyFredy
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J.
I had a great experience.
I had a great experience with MyFredy for my colonoscopy. Jonathan was helpful and Mike, my medical escort was very attentive.
Miami Medical Escort & Surgery Transportation
S.W.
5 Stars – Highly Recommended!
I used MyFredy for a medical ride, and they were excellent. Jonathan, my driver, arrived at 5:30 AM for a 6:15 appointment and stayed through the whole 2-hour procedure. He was right on time, very kind, and made the whole process easy. I really appreciated the service and would definitely use them again.
MyFredy
K.B.
Great Service for a first time user.
I got an open dental surgery appointment due to a cancellation. No one to take me. Found MyFredy through Google. Spoke with Jonathan . Set my appointment online. Paid in full online to take advantage of discount. Jonathan was early, friendly, and invested in helping me. He even followed up with a call later that night to check on me. 10 out of 10
Atlanta Medical Escort & Surgery Transportation
J.
Extremely professional, prompt, and helpful. A worry free way to make it to an appointment that required a driver. Cannot say enough good things about the whole experience.
Atlanta Medical Escort & Surgery Transportation
M.
First Class!
I can’t say enough good things about my experience using this service. I wasn’t familiar with the service and it was my first time using it. But the level of professionalism, timeliness and care exceeded my expectations. Knowledgeable and reliable.