Who Are Fredys?

Outpatient procedures are increasingly common, yet they create one critical challenge for patients: most providers require a trusted adult escort before a patient can be discharged after sedation or anesthesia. MyFredy fills that gap with Fredys — professional, trained, and insured team members who serve as surrogates for friends or family, ensuring patients receive safe, dependable support when it matters most.

What Makes a Fredy Different?

Fredys are not random contractors found at the last minute. Every Fredy is a valued member of the MyFredy Team, carefully vetted, background-checked, insured, and trained. We are not a middleman or matchmaking service — these are our people, selected to represent the reliability and professionalism patients and providers expect.

Why Patients Hire a Fredy

Patients choose MyFredy for many reasons, but the common thread is peace of mind. A Fredy is more than transportation — they are a trusted companion who ensures every step of the process is handled safely and professionally.

• No family nearby: Many patients live alone or do not have family in the area to meet provider requirements.
• Protecting privacy: Some patients prefer discretion and do not wish to involve friends or coworkers in personal health matters.
• Reliability: Unlike friends who may cancel, Fredys are scheduled, confirmed, and accountable.
• Professional oversight: Fredys receive discharge instructions directly from care teams and ensure they are followed.
• Full-service support: From door-to-door private transportation to pharmacy stops and in-home companion care, Fredys provide a seamless experience.

Whether it’s a colonoscopy, cataract surgery, joint injection, or dental implant, patients rely on Fredys to be the trusted adult that providers require, without burdening friends or family.

How Fredys Support Providers

Fredys play a vital role across the entire spectrum of outpatient care. They work seamlessly with:

• Ambulatory Surgery Centers (ASCs): From cataract surgery to orthopedic procedures, Fredys ensure patients meet escort requirements and protect ASC schedules from costly cancellations.
• Primary Care Physicians: Many PCPs refer patients to MyFredy when they schedule procedures, knowing their patients may not have family nearby.
• GI Clinics: For colonoscopies and endoscopies, providers cannot release patients without a trusted adult. Fredys fill that role with professionalism.
• ENT & Orthopedic Specialists: Procedures involving anesthesia, even same-day, require safe discharge. Fredys support both patients and care teams.
• Plastic Surgery Clinics: Out-of-town patients or those without local support often rely on Fredys for full-day escort and recovery assistance.
• Dental & Oral Surgery: From wisdom teeth removal to implants, Fredys are a reliable option when dental surgeons enforce strict escort requirements.

Transportation Escorts and In-Home Companion Care

Fredys provide two distinct but complementary services:

• Medical Transportation Escorts: Fredys provide private, door-to-door transportation to the clinic or ASC, wait during the procedure, receive discharge instructions, and ensure patients return home safely.
• Post-Operative In-Home Support: For patients needing short-term recovery assistance, Fredys offer non-medical companion care at home, helping with discharge instructions, pharmacy runs, and a smooth transition to independence.

This dual capability makes Fredys more than just a “ride” — they are professional companions who anticipate challenges and deliver peace of mind.

Ambulatory vs. Non-Ambulatory Services

Fredys specialize in ambulatory (outpatient) procedures where patients return home the same day. We do not serve inpatient hospital stays or long-distance medical transport — areas better suited for other medical transportation companies. By focusing on outpatient recovery, Fredys bring expertise to the fastest-growing segment of healthcare while maintaining compliance with provider discharge requirements.

Why Fredys Are Preferred Over Friends or Family

• Dependable: Fredys are scheduled, confirmed, and trained — no last-minute cancellations or scheduling conflicts.
• Professional: Fredys understand provider protocols and know how to work with care teams.
• Discreet: Patients often prefer privacy without burdening loved ones. Fredys deliver support without family drama.
• Prepared: From handling discharge paperwork to anticipating pharmacy stops, Fredys proactively solve common challenges.
• Compliant: Most importantly, Fredys meet provider requirements, ensuring safe discharge and regulatory compliance.

Industry Growth and Patient Demographics

Outpatient procedures are expanding rapidly across the U.S., fueled by an aging population, rising volumes of orthopedic, GI, and ophthalmology surgeries, and the desire for independent living. Providers are under stricter enforcement to confirm that patients have a trusted escort before discharge. Fredys are positioned at the center of these demographic and healthcare trends, offering an indispensable service that protects providers and empowers patients.

Learn More

To better understand what providers require, visit our What Providers Require guide. Patients preparing for outpatient surgery can also review our Post-Op Recovery Guide, HSA & FSA Eligibility, and resources for family caregivers.