Every day, patients across the country undergo outpatient procedures that require follow-up care, supervision, and safe transportation. But many patients are surprised to learn — often at the last minute — that a “responsible adult” is required to escort them home and provide observation after discharge.

This small but critical step is often where things break down. Providers, surgical centers, and medical offices have a clear responsibility to help patients understand their options — including the availability of Medical Escort services and Post-Op In-Home Companion Care.
The Risks of Incomplete Patient Education
When providers fail to communicate the need for an escort or caregiver early in the scheduling process, it can lead to:
- Last-minute appointment cancellations
- Delayed care
- Unnecessary stress for patients and their families
- Increased liability risks for the facility
Many patients simply don’t have a friend or family member available during the workday — or may not want to rely on them for privacy reasons. It’s essential for providers to clearly inform patients of their options.
How MyFredy Helps Bridge the Gap
At MyFredy, we offer professional Medical Escort services and Post-Op In-Home Companion Care from Miami to Seattle, Atlanta to LA.
Our HIPAA-compliant service provides:
- Transportation with a dedicated wait-and-return companion
- Assistance during the check-out process
- Post-op observation in home or recovery location
- Flexible options: 4, 8, 12, and 24-hour care
We regularly serve patients at colonoscopy centers, plastic surgery clinics, orthopedic centers, dental surgery offices, and outpatient surgical facilities nationwide.
A Simple Step for Better Patient Outcomes
When providers proactively inform patients about professional Medical Escort and Companion Care options, everyone benefits:
- Higher procedure completion rates
- Improved patient safety and satisfaction
- Reduced last-minute cancellations
- Less risk for the practice or facility
Providers can help ensure smoother, safer care transitions simply by sharing resources like MyFredy with their patients in advance.
Need More Information?
Learn more about Medical Escort Services and Post-Op In-Home Companion Care — and why providers across the U.S. trust MyFredy to support their patients from discharge through recovery.