Preparing for an outpatient procedure involves more than just fasting and following medical instructions. One of the most overlooked requirements for ambulatory surgery is the “Responsible Adult” rule. While many patients assume a rideshare app is a sufficient solution, most facilities explicitly forbid patients from using an Uber or taxi for post-surgical discharge. The Strict…
Many outpatient procedures require patients to have a responsible adult or trusted adult available for discharge. Patients are often surprised by this requirement, especially when the procedure itself is routine. However, clinics enforce this policy for safety reasons related to sedation, anesthesia, and recovery. If a patient arrives without someone who can accompany them home,…
By Jonathan Greenhill, Founder of MyFredy • Non-Clinical Medical Procedure Companion Services Cataract surgery is one of the most common outpatient procedures nationwide. In the Phoenix metro area, several highly regarded eye care providers — including Eye Doctors of Arizona, Arizona Ophthalmic Outpatient Surgery, and Swagel Wootton Eye Institute — serve thousands of patients each…
By Jonathan Greenhill, Founder of MyFredy • Non-Clinical Medical Procedure Companion Services Cataract surgery is one of the most common outpatient procedures in the United States, and Miami is home to one of the most respected ophthalmology institutions in the country: Bascom Palmer Eye Institute at the University of Miami Health System. Bascom Palmer is…
One week ago, MyFredy announced expanded national availability of our non-clinical trusted adult support for outpatient discharge requirements — a growing need as more patients live independently, relocate for work, or travel for care without nearby friends or family. Four days ago, BroadcastAtlanta published an editorial overview of the same issue: discharge rules are being…
Many outpatient surgery centers, clinics, and specialty practices require patients to have a friend or family member (or another trusted adult) accompany them to and from a same-day procedure. This requirement is common across anesthesia-based care and other discharge-sensitive appointments, and it often surprises people at the final scheduling step. The requirement is not about…
Welcome to Discharge Compliance, a new blog series created for schedulers, coordinators, discharge planners, and risk managers. This series is dedicated to one clear but often misunderstood rule in outpatient medicine: patients cannot be discharged alone. Facilities must enforce the presence of a trusted adult, healthcare companion, or chaperone at check-in, discharge, and often through…
